Contact & support

The right place for gameplay questions, player reports and purchases.

Community help desk

Found a problem in game?

Join Discord and open #report-an-issue. Share your Minecraft name, the location, what happened and how we can reproduce it. The report goes privately to moderators; you receive a confirmation. We will contact you if we need more details.

Open Nexoria Discord
Nexoria support

Tell us what happened.

For joining, missing in-game rewards, claims, player reports or privacy requests, email Nexoria. Include your Minecraft username, the approximate time, what happened and any useful screenshots. Keep transaction references in private email.

lovedoekoe@gmail.com
Payments & refunds

Tebex handles the payment.

For billing, a refund or a withdrawal request, contact Tebex with your transaction reference. If a paid item has not arrived in-game, email Nexoria too. Please do not buy the item again while we check it.

Contact Tebex payment support
Create with Nexoria

Share your story.

Want to make Nexoria videos or streams? Apply in Discord at #creator-apply. Tell us your platform, audience and the content you want to create. Moderators review applications privately.

Explore the community

Never send a password, payment card details or a login code in a public channel.